Prices
Basic Price
Powell Guitars have a basic price of £TBA, which includes a professional Hiscox hard-shell case.
Mandola: Contact for price.
¾ Size Guitar: Contact for price.
Other Options
Contact to discuss the options for your guitar.
Payment Terms
A 25% deposit is required to lock in your price quote and position on the build list. The 75% balance of your guitar, plus estimated shipping and insurance costs, are due prior to delivery of your guitar.
Delivery Time
Current delivery time is twelve (12) months.
Approval Period
There is a 15-day approval period for every Powell guitar once it has been delivered.
Return Policy
In the unlikely event that you are not completely satisfied with your Powell guitar, A full refund will be issued - less return shipping and insurance costs - upon the return delivery of the unaltered and undamaged instrument. The instrument must be in the identical condition as when it was shipped out of the workshop in order to qualify for a full refund.
Warranty
Each Powell guitar carries a certificate and limited lifetime warranty to the original owner. This warranty covers repairs for defects in materials and workmanship. Damage due to neglect, abuse, or extremes of heat and/or humidity are not covered under this warranty, nor are the effects of playing wear and tear that occur from normal use.
Repair and Restoration Services
Services for repair and restoration to non-warranty related issues are provided to both original and subsequent owners on all Powell instruments at a nominal charge.
For warranty repair work, most costs are free provided all shipping costs are paid by the customer.
There is no specific time limit on an instrument’s warranty or warranty repairs except that the time period shall not exceed the builder’s working lifetime.